Privacy Policy

1. Introduction

Prajya ("we", "us", "our") operates an online AI development school based at 137 Thanon Nimmanhaemin Soi 11, Suthep, Mueang, Chiang Mai 50200, Thailand. This Privacy Policy describes how we collect, use, and protect information about you when you visit our website or enrol in one of our programmes.

We take privacy seriously. If you have questions about this policy, please write to us at [email protected].

2. Data We Collect

We collect personal information in the following ways:

• Contact form submissions: name, email address, and optionally your phone number and message.
• Enrolment and payment: name, email address, and payment confirmation details provided during programme registration.
• Cookies and analytics: browser type, pages visited, time on site, and similar technical data collected through cookies. See Section 6 for details.

We do not collect sensitive personal data such as financial account numbers, health data, or government identification numbers.

3. Legal Basis for Processing

We process your personal data on the following bases:

• Contractual necessity: to deliver the programme you have enrolled in and to communicate about it.
• Legitimate interest: to respond to enquiries submitted through our contact form and to maintain the security and performance of our website.
• Consent: for optional analytics cookies and any marketing communications, where you have given clear consent.

This policy is written in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA), which came into full effect in June 2022.

4. How We Use Your Data

• To respond to your enquiry or question
• To manage your programme enrolment and deliver course materials
• To send relevant updates about your programme (not general marketing unless you opt in)
• To improve our website and course content based on aggregated usage data
• To comply with legal obligations under Thai law

We do not sell your personal data. We do not share it with advertising platforms.

5. Data Sharing

We share your personal data only in these limited circumstances:

• Service providers: hosting and email delivery services that process data on our behalf under written agreements requiring them to protect your data.
• Legal requirements: if we are required to disclose information by Thai law or a valid court order.

6. Cookies

Our website uses essential cookies required for basic functionality (such as storing your cookie consent preference) and, with your consent, optional analytics cookies that help us understand how visitors use the site. We do not use advertising or targeting cookies.

You can manage your cookie preferences at any time on our Cookie Policy page.

7. Data Retention

• Contact form enquiries: retained for 12 months from the date of submission.
• Programme enrolment records: retained for 3 years from the end of the programme to support any follow-up queries.
• Analytics data: retained in aggregated, anonymised form with no fixed expiry.

8. Data Security

We use HTTPS encryption for all data transmitted to and from our website. Access to personal data within our organisation is limited to team members who need it to support your learning. We review our security practices regularly.

In the event of a data breach that poses a risk to your rights, we will notify the relevant Thai supervisory authority and affected individuals as required by the PDPA.

9. Your Rights Under Thai PDPA

Under Thailand's Personal Data Protection Act, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where no legal obligation requires retention)
• Object to processing based on legitimate interest
• Withdraw consent for analytics or marketing at any time
• Lodge a complaint with Thailand's Personal Data Protection Committee

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before providing any personal information.

11. Children's Privacy

Our programmes are designed for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that we have done so, we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Significant changes will be communicated by email to active learners.

13. Contact

For any questions about this policy or our data practices:

• Email: [email protected]
• Address: 137 Thanon Nimmanhaemin Soi 11, Suthep, Mueang, Chiang Mai 50200, Thailand